Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2025

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Direct Source Financial DBA MIRA Leasing Systems ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

INFORMATION WE COLLECT

We collect the following types of information:

Personal Information

• Name, email address, phone number, and mailing address

• Records of inquiries, rental application marketing requests, applicant acquisition requests, and service inquiries

• Payment information when applicable

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication

• Records of inquiries, financing applications, and service requests

HOW WE USE YOUR INFORMATION

We use collected data for:

• Providing and improving our rental application generation and property marketing services

• Processing applications, transactions, and payments

• Communicating with you regarding inquiries, approvals, account updates, and promotions

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

SMS MESSAGING & COMPLIANCE

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including application updates, account notifications, appointment reminders, customer support communications, and service-related updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed promptly

Message Frequency & Content

• Message frequency varies based on your interactions with our business

• Messages will be directly related to the services you have requested

• We do not send promotional content without specific consent

Help & Support

• Reply "HELP" for assistance

• Contact us at [[email protected]](mailto:[email protected])

• Customer support is available during normal business hours

Carrier Information

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

Your SMS opt-in data and consent records are never shared with third parties.

The only exceptions are:

• Service providers who facilitate the delivery of our text messages

• Legal requirements (court orders, subpoenas, or similar legal obligations)

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

INFORMATION SHARING & DISCLOSURE

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

• Third-party vendors who assist in business operations, payment processing, customer support, website hosting, and communication services

• SMS providers solely for the purpose of delivering messages you have consented to receive

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

Business Transfers

• In the event of a merger, acquisition, restructuring, or sale of assets

In such cases, your data remains protected under the terms of this policy.

DATA SECURITY

We implement and maintain reasonable security measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification procedures where required by law

• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure.

COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit certain website functionality.

YOUR RIGHTS & CHOICES

You have the right to:

• Access, update, or request deletion of your personal information

• Opt out of marketing emails by clicking the unsubscribe link

• Opt out of SMS messages by replying "STOP"

• Request information regarding how your data is processed

• Withdraw consent for future communications

• Submit complaints to applicable regulatory authorities

To exercise these rights, contact us using the information provided below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

This policy applies only to information collected by Direct Source Financial DBA MIRA Leasing Systems.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

The most current version will always be available on our website with the updated effective date.

Significant changes may be communicated through our website or other appropriate channels.

CONTACT US

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Direct Source Financial DBA MIRA Leasing Systems

Phone: +1 (585) 713-2836

Email: [[email protected]](mailto:[email protected])

Website: (http://www.miraleasing.com)

Address:

1060 Ashford Avenue, Suite 5A

San Juan, Puerto Rico

By using our website and services, you consent to this Privacy Policy.